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Welcome to Erik’s DeliCafé’s Loyalty Program!
Have an online website account? See below for frequently asked questions.
Use Erik’s smartphone app? View the FAQs in your app under “Info”.
When you sign up for an Erik’s loyalty account, please be sure to fill out the phone number field. When you place an order at Erik’s, give the team member your phone number and your points will be automatically added to your account.
If you forget to give your number at the register, you can still earn points with your receipt. Locate the numbers shown on the bottom of your receipt, under the barcode, and enter them online after you login to your account. This number will expire after 14 days from your purchase at Erik’s.
See Erik’s video tutorial on Earning Points after Purchase.
For every $1 that you spend at Erik’s you will earn 1 point. You will receive a $10 reward when you have earned 100 points.
16 points. Amounts are rounded to the nearest point amount. For example: amounts from $15.00 to $15.49 would round down to 15 points, but amounts from $15.50 to $15.99 would round up to 16 points.
Make sure you have your receipt from your first order. Login to your online account here: https://www.eriksdelicafe.com/loyalty-sign-in/ Click on “Earn Points”. Under “Location”, select the location that you dined at. Under “Barcode”, enter the barcode number found at the bottom of your receipt. If you would like, you can add an additional comment to share your experience on social media. Otherwise, click “Submit” and your points should be in your new loyalty account.
See Erik’s video tutorial on Earning Points after Purchase.
Yes. When placing an online order, select “Login”, then “Login with Loyalty Club”. Once you have logged in, you will automatically earn points on your online order. You will also be able to redeem your rewards through online ordering.
Orders from 3rd party providers such as DoorDash or Uber Eats do not qualify for earning points.
Yes. Points will be earned when using a gift card to make a purchase. Points will not be earned when purchasing the gift card.
Log in to your account and select “Redeem Rewards”. Select the location where you would like to redeem your rewards and the amount. A redemption code will be generated and an e-mail with that same code will be sent to you. Please give this number to the team member when placing your order.
See Erik’s video tutorial on Redeeming Rewards.
No. If your redemption code expires, your rewards will go back into your account.
Rewards earned on September 19, 2019 and after will be valid for 365 days (1 year) from the date they were earned. Rewards earned prior to September 19, 2019 will be valid until September 18, 2020.
All points from your old loyalty account will turn into a $10 reward when you sign up and link your account. If you accumulated any perks from your previous loyalty account, please contact us with your loyalty card number or phone number and we will transfer your perks to your new account.
You will be one of the first to know about Erik’s new menu items, contests, and other news at Erik’s. You will also receive special offers and promotions and be included in any Erik’s double-point events.
Still have questions? Please contact the Corporate Office using the Contact Us Form.
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In 1973, for an initial cash outlay of $429.00, Erik Johnson transformed a 600 sq. ft. delicatessen/bakery in Scotts Valley into Erik’s DeliCafé. Now we have 27 locations throughout Santa Cruz County, the Bay Area, the Monterey Peninsula and one in Roseville.
Have questions, comments, or great ideas?
Order direct from Erik’s and pick it up at your convenience, or use our third party partner, Doordash to have it delivered.
Download the Erik’s app and signup to get fantastic rewards!
No mobile phone? Signup via your web browser.
